Academic Requirements

• Completion of GCE O-Level with at least 1 subject pass at C6 or 10 years formal education or its equivalent.
• IELTS 4.5 or CAE Level 3 or pass the English Proficiency Test at equivalent level conducted by DIMENSIONS. (For students from India and the Philippines, pass the English at the 10th year of formal education)

Non-Academic Requirements

• At least 16 years old

Modules Covered

• Customer Service in Hospitality and Food and Beverage Industries
• Hygiene, Safety and Security at Work
• Products and Planning
• Provide Food and Beverage Services
• Cost Control for Food and Beverage Industry
• Provide Hospitality Services
• Internship / Industrial Attachment

Delivery Mode

• Full-time/Part-time

Delivery Methods

• Lectures, tutorials and practical

Duration

• Full-time: 12 Months (6 months Institutional Training and 6 months Industrial Attachment)
• Part-time: 12 Months (6 months Institutional Training and 6 months Industrial Attachment)

Timetable

• Full-time
  • Monday to Friday 
  • 9.30am-12.30pm AND/OR 1.45pm-4.45pm
  • 3 hours per session, 5 sessions per week
  • Total: 15 hours per week
• Part-time
  • Weekday (Monday to Friday). Sessions will be conducted in the evening AND/OR
  • Weekend (Saturday and/or Sunday). Sessions will be conducted within 9.00am to 6.00pm
  • 3 hours per session, 5 sessions per week
  • Total: 15 hours per week

Commencement Dates

• March
• June
• September
• December

Assessment Methods

• Formative: On-going knowledge and skills evaluation throughout the training period.
• Summative: Test / Assignment / Practical performance in varied weighting of each module.
• Assessment by Modules
  • Customer Service in Hospitality and Food and Beverage Industries: Test 50 %, Practical Performance 50%
  • Hygiene, Safety and Security at Work: Test 50 %, Practical Performance 50%
  • Products and Planning: Test 50 %, Practical Performance 50%
  • Provide Food and Beverage Services: Practical Performance 100%
  • Cost Control for Food and Beverage Industry: Test 50 %, Assignment 50%
  • Provide Hospitality Services: Test 50 %, Practical Performance 50%
  • Internship / Industrial Attachment: Practical Performance 100%

Grading Criteria

• A: 80-100 marks 
• B: 70 – 79 marks
• C: 60 – 69 marks
• D: 50 – 59 marks
• F: Fail 0-49 marks

Graduation Criteria

• A “Pass” in all assignments of all modules, including Internship / Industry Attachment. Student who have passed all the theoretical units under the institutional training but fail in Industrial Attachment/Research Project can only be entitled to award the Certificate in Hospitality Services.
• International Student must achieve at least 90% attendance rate (ICA Requirement).
• International Student must not be absent for more than 7 consecutive days without valid reason (ICA Requirement).
• Students who do not require ICA’s student’s pass must achieve at least 80% attendance rate.Our College only accept medical certificates as proof for absenteeism. Any other documents should only be accepted on a case-by-case basis with full justification and be acceptable by ICA.
• DIMENSIONS has the right to cancel a class/an intake if the minimum number of students enrolled is less than 10 for any programme per class. Students may enroll into a later intake, if any, or withdraw from course. (For refund, please refer to our Refund Policy).
• Students (both international and local) must achieve an attendance rate of 80% and above in order to qualify for examinations.

Awards

• Diploma in Hospitality Services awarded by DIMENSIONS International College

Full-time

Part-time