Diploma in Hospitality Managements in Singapore

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Coleman College

Diploma in Hospitality Management

Diploma in Hospitality Management

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Study Level

Diploma

School

Coleman College

Awarded By

Coleman College

Available to

Local Student

Duration

18 Months

Course Fees

$1800 (SGD)

Delivery Mode

Part-time

Commencement Dates

February, April, June, September, November

The Diploma in Hospitality Management aims to equip the students with the skills and knowledge in managing the Hospitality Industry. Students will develop an in-depth understanding of both the front end operations and back-end processes of the hospitality business through a combination of classroom learning and on-the-job training.

Objectives

Explain how to strategically improve marketing by analysing the marketing environment, creating value for target customers and advertising.
Manage human resources in the hospitality industry via job analysis, personnel planning, employees training and development, financial and health incentives.
Explain how facilities are designed, organized, maintained and controlled in big hotels, resorts and restaurants.
Understand the planning, development, management, marketing, and financial aspects of the resort business.
Analyse key performance indicators in organisations and the process that contribute to increasing organisation effectiveness
Explain the different aspects of the convention, meeting and trade show industry and the strategies for planning such events
Explain the marketing, management and finance challenges that tourism industry suppliers face
Make use of the knowledge of hotel type, plan and estimated rate for hotel brands, as well as listing the limitations of the rating systems
Make use of the knowledge of the framework of the housekeeping organisational structure and operation to improve integration of staff, task and materials.
Make use of the fundamental concepts of managing services in the food and beverage operations to improve service management and menu designing management

Academic Requirements

At least 3 subject passes with Grade C6 and above at GCE O-Level or completed 11 years of formal Education or equivalent.
English Proficiency: IELTS 4.5 or equivalent

Non-Academic Requirements

At least 17 years old

Modules Covered

Introduction to Marketing
Managing Human Resources in the Hospitality Industry
International Strategic Management
Organisational Structure & Effectiveness
Convention Sales & Services
Introduction to Tourism
Front Office Operations
Housekeeping Management
Food & Beverage Service Operations

Delivery Mode

Part-time

Delivery Methods

The module will consist of lectures, case studies, role play, class exercises, game, tutorials and other appropriate learning methodologies to equip and develop student’s learning.

Duration

18 Months

Timetable

Part-time
- 4 contact hrs per session
- 1 session per week
- 40 contact hrs per week

Commencement Dates

February
April
June
September
November

Teacher Student Ratio

1:40

Assessment Methods

Participation: 10%
Class Test: 15%
Presentation: 10%
Individual Assignment: 25%
Final Examination: 40%

Grading Criteria

A+: 80 marks and above
A: 70 – 79 marks (Passed)
B+: 65 – 69 marks (Passed)
B: 60 – 64 marks (Passed)
C+: 55 – 59 marks (Passed)
C: 50 – 54 marks (Passed)
D+: 45 – 49 marks (Passed)
D: 40 – 45 marks (Passed)
F: 0 – 39 marks (Failed)

Graduation Criteria

Pass all required Assessment and assignments
Students (both International and local) must achieve an attendance rate of 80% and above in order to qualify for examinations

Awards

Diploma in Hospitality Management, awarded by Coleman College

Academic Progression

Students who pass the Diploma level can join the Advanced Diploma in Tourism and Hospitality Management

	Amount	Remarks
Course Fee	$1,800.00
Course Material	$45.00
Examination Fee	$100.00
Medical Insurance	$72.00	Non-refundable, payable per calendar year
7% GST	$141.20
Total	$2,158.20

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